Job Description
Launch your hospitality career with no experience required! We're seeking energetic individuals for our hotel front desk team in Philadelphia. Enjoy flexible shift work while delivering exceptional guest experiences. Comprehensive training provided for motivated candidates ready to grow in the dynamic hospitality industry.
Why Join Us?
- Zero experience necessary – we provide full training
- Competitive hourly wages with shift differentials
- Flexible scheduling (nights, weekends, holidays)
- Career advancement opportunities within our hotel chain
- Comprehensive benefits package for full-time team members
Responsibilities
- Check guests in/out efficiently using property management systems
- Handle guest inquiries via phone, email, and in-person
- Process reservations and manage room assignments
- Resolve guest complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance departments
- Process payments and manage cash handling procedures
- Maintain accurate guest records and billing information
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (nights, weekends, holidays)
- Attention to detail and problem-solving abilities
- Positive attitude and customer service focus
- Ability to stand for extended periods