Job Description
Join our award-winning team at Grand Plaza Hotel in downtown Chicago! We're seeking passionate individuals to kickstart their hospitality careers with no prior experience required. Enjoy competitive pay, flexible shift schedules, and comprehensive training in our luxury urban retreat. Perfect for students, career changers, and night owls seeking dynamic work in the heart of the Windy City.
Responsibilities
- Deliver exceptional guest service with warm, personalized check-in/check-out experiences
- Manage room reservations and front desk operations efficiently
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records using hotel management systems
- Process payments and manage cash handling procedures
- Uphold brand standards and safety protocols
Qualifications
- No prior hotel experience required – we train!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency
- Attention to detail and problem-solving mindset
- Positive attitude and team collaboration spirit
- Must be authorized to work in the US