Job Description
Launch your hospitality career with Grand Harbor Hotel Group! We're seeking enthusiastic individuals with no prior experience to join our award-winning team in Jacksonville, FL. Enjoy comprehensive training, competitive benefits, and opportunities for rapid advancement in the dynamic hotel industry. Our supportive environment welcomes newcomers who are passionate about delivering exceptional guest experiences.
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and inquiries via phone/email
- Resolve guest concerns with professionalism and empathy
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold strict cleanliness and safety standards
- Participate in daily briefings and training sessions
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Flexible availability including weekends/holidays
- Positive attitude and team-oriented mindset
- Willingness to learn industry systems
- No prior experience required - training provided!