Job Description
Join our award-winning downtown Denver hotel and launch your hospitality career! We're seeking passionate individuals with no prior experience to become the friendly faces of our property. As a Front Desk Agent, you'll be the first point of contact for guests, ensuring exceptional service from check-in to check-out. Enjoy comprehensive training, career growth opportunities, and a vibrant team environment. Full-time position includes competitive pay, benefits package, and employee discounts. Transform your passion for service into a rewarding career in Denver's thriving hospitality scene!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional customer service
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work flexible hours including nights/weekends
- Proficiency with basic computer applications
- Professional appearance and positive attitude
- Customer service mindset with attention to detail