Job Description
Join our award-winning hospitality team at Grand Hotel Group Kansas City! We're seeking enthusiastic individuals with no prior experience to launch their career in luxury hotel operations. As a Front Desk Agent, you'll be the first point of contact for our guests, delivering exceptional service while learning valuable industry skills. We provide comprehensive paid training and offer immediate employment for the right candidates. This is your opportunity to grow with a nationally recognized hotel chain while enjoying competitive pay, benefits, and a vibrant downtown location.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Respond to guest inquiries with professionalism and positivity
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams
- Assist with concierge services and local recommendations
- Maintain a clean and organized front desk area
Qualifications
- No prior hotel experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Must be available for flexible scheduling including weekends