Job Description
Join Grand Horizon Hotels as a Front Desk Agent and kickstart your hospitality career! We're seeking friendly, energetic individuals to deliver exceptional guest experiences at our Columbus location. No prior experience is needed – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hotel chain. If you're passionate about customer service and ready to build a rewarding career, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Answer phone inquiries and manage reservations
- Resolve guest concerns with professionalism and empathy
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with luggage and guest requests
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Punctual and reliable work ethic
- Ability to stand for extended periods
- Positive attitude and customer-focused mindset
- No prior experience required – training provided