Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking enthusiastic individuals with no prior experience to kickstart their hospitality careers in Kansas City, MO. Enjoy immediate hire benefits, paid training, and a supportive work environment. As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring exceptional service while building valuable skills. Full-time positions include health benefits, employee discounts, and career advancement opportunities.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve service issues
- Process payments and maintain cash drawer accountability
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software efficiently
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required - we train you!
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work flexible shifts (including nights/weekends)
- Positive attitude and willingness to learn
- Reliable transportation to downtown location