Job Description
Join our award-winning team at the iconic Grand Central Hotel in Manhattan! We're seeking enthusiastic individuals with no prior experience to kickstart their hospitality careers. As a Front Desk Agent, you'll be the first point of contact for our international guests, delivering exceptional service while gaining valuable industry skills. We provide comprehensive paid training and career advancement opportunities.
Responsibilities
- Provide warm, professional check-in/check-out experiences for all guests
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold strict hygiene and safety protocols
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required - we train you!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in basic computer applications
- Ability to work flexible shifts (including weekends/holidays)
- Positive attitude and customer-focused mindset
- Must be authorized to work in the United States