Job Description
Join the Premier Team in Omaha!
We are seeking enthusiastic individuals to join our dynamic hospitality team. No prior experience is necessary. We provide comprehensive training to help you excel in your role as a Hotel Front Desk Agent. If you have a friendly attitude and a passion for service, we want to meet you.
As a key member of our staff, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out. We offer a competitive salary, excellent benefits, and a supportive work environment.
Why Choose Us?
- Competitive hourly wage and performance bonuses.
- Health, dental, and vision insurance.
- Employee discount on hotel stays and dining.
- Free parking and uniform provided.
- Career advancement opportunities within the company.
Don't let a lack of experience hold you back from starting your career in the hospitality industry. Apply today and become part of the Omaha Grand Hotel family!
Responsibilities
- Greet guests warmly and professionally upon arrival and departure.
- Check guests in and out efficiently using our Property Management System (PMS).
- Answer incoming phone calls, respond to emails, and manage guest inquiries.
- Handle cash and credit transactions accurately and maintain proper documentation.
- Assist with luggage handling and valet services when needed.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Resolve guest complaints or concerns in a calm and professional manner.
Qualifications
- No prior experience required; training will be provided.
- High school diploma or GED equivalent is preferred.
- Strong interpersonal and communication skills.
- Friendly, approachable, and customer-service oriented personality.
- Ability to work flexible shifts, including weekends, holidays, and evenings.
- Basic computer literacy and typing skills.