Job Description
We are seeking a vibrant and organized Front Desk Agent to join our award-winning hotel team in the heart of Texas. If you are looking for a hospitality job with no experience required, this is the perfect opportunity to start your career.
We provide comprehensive on-the-job training to ensure you feel confident and capable from day one. Join us and be part of a team that creates unforgettable guest experiences.
Responsibilities
- Welcoming guests warmly and ensuring a smooth check-in and check-out process.
- Answering phone calls, managing reservations, and responding to emails professionally.
- Processing payments accurately and maintaining the cash register.
- Assisting guests with local directions, restaurant recommendations, and concierge services.
- Addressing guest inquiries and resolving any issues to ensure 100% guest satisfaction.
- Assisting with lobby maintenance to ensure a clean and welcoming environment.
- Collaborating with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED is preferred.
- Excellent communication and interpersonal skills.
- Basic computer literacy (Microsoft Office, hotel PMS systems are a plus).
- A friendly, positive attitude and a genuine desire to help others.
- Ability to work flexible shifts, including weekends and holidays.
- Attention to detail and ability to multitask in a fast-paced environment.