Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotels! We're seeking friendly, energetic individuals to create memorable guest experiences in our Houston location. No prior experience required - we provide comprehensive training for motivated candidates. Enjoy flexible scheduling, competitive pay, and opportunities for advancement within our growing hotel chain. Perfect for students, career changers, or anyone seeking a dynamic part-time role in the heart of Texas hospitality.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and provide exceptional customer service
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with basic administrative duties as needed
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, POS systems)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- Attention to detail and organizational skills
- No hospitality experience necessary - training provided
- Must be authorized to work in the United States