Job Description
Join our award-winning team at Seaside Hotel & Resort, where luxury meets coastal charm! We're urgently seeking passionate hospitality professionals to elevate our guest experience in the heart of Long Beach. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a vibrant beachside setting. Apply now and become part of Long Beach's premier hospitality destination!
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage room reservations and optimize occupancy rates
- Resolve guest inquiries and complaints with swift, empathetic solutions
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Utilize hotel management systems (Opera, Fidelio) efficiently
- Assist with concierge services and local area recommendations
Qualifications
- Minimum 2 years hotel front desk experience
- Proficiency in PMS systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid California Food Handler's Card (or obtain within 30 days)
- Flexible availability including weekends/holidays
- Basic knowledge of Long Beach tourism attractions
- Positive attitude with commitment to luxury service standards