Job Description
Join our dynamic team at Grand Plaza Hotel Dallas! We're seeking enthusiastic individuals to fill our weekend front desk positions. No prior experience required—just a passion for hospitality and a commitment to exceptional guest service. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Dallas. Full training provided. Apply today and start your hospitality career!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards and safety protocols at all times
- Resolve guest concerns promptly and escalate complex issues
- Assist with luggage and provide local area recommendations
Qualifications
- No prior hotel experience necessary
- High school diploma or equivalent required
- Strong communication and customer service skills
- Basic computer proficiency (typing, email, reservation systems)
- Ability to work weekends and holidays reliably
- Professional appearance and positive attitude
- Must pass background check and drug screening
- Fluent in English (bilingual a plus)