Job Description
Join our award-winning downtown Seattle hotel and become part of a dynamic hospitality team offering weekly pay! We're seeking a charismatic Front Desk Agent to create memorable guest experiences while enjoying competitive compensation and rapid payment cycles.
As a cornerstone of our operations, you'll handle guest interactions, manage reservations, and ensure seamless check-in/check-out processes. We provide comprehensive training, career advancement opportunities, and a supportive team environment where your contributions are recognized weekly.
Enjoy Seattle's vibrant atmosphere while building your hospitality career with us!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Process payments and resolve billing inquiries
- Coordinate with housekeeping and maintenance departments
- Handle guest complaints with professionalism and empathy
- Maintain accurate guest records and account information
- Execute upselling strategies for room upgrades and amenities
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Proficiency with property management systems
- Attention to detail and problem-solving abilities
- Basic math and cash handling skills
- Positive attitude and teamwork orientation