Job Description
Join our dynamic team at Grand Harbor Hotel and enjoy the stability of weekly pay in Baltimore's thriving hospitality scene. We're seeking dedicated individuals to fill critical shift-based positions offering consistent schedules and competitive benefits. As a premier waterfront hotel, we pride ourselves on exceptional guest experiences and employee growth opportunities. Weekly pay means no more waiting for your hard-earned compensation. Apply today to start your career in hospitality with immediate financial security!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with efficiency and warmth
- Manage room reservations and modifications using our hotel management system
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Process payments accurately and maintain secure cash handling procedures
- Coordinate with housekeeping and maintenance teams for guest requests
- Monitor security systems and follow emergency protocols
- Complete shift handovers with detailed reporting
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency with hotel management software (e.g., Opera, Delphi)
- Basic math and cash handling abilities
- High school diploma or equivalent required
- Valid Maryland driver's license may be required for errands