Job Description
We are seeking enthusiastic and reliable individuals to join our dynamic hospitality team in the heart of Detroit. At Metro Detroit Hospitality Solutions, we pride ourselves on providing exceptional guest experiences while offering competitive compensation and benefits. We are currently hiring for multiple positions, including Front Desk Agents and Support Staff, with a focus on weekly pay and opportunities for career growth. No prior experience is necessary; we provide comprehensive training to get you started on the right foot.
Join a team where your hard work is recognized and rewarded. Enjoy the stability of a full-time role with a schedule that works for you.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently, processing payments and verifying reservation details.
- Answer phone calls and emails promptly, addressing inquiries regarding reservations, amenities, and local attractions.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist guests with directions, recommendations, and resolving any on-site issues or complaints.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms and common areas meet high standards.
- Uphold all safety and security protocols and company policies.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED equivalent is preferred.
- Strong interpersonal and communication skills with a friendly demeanor.
- Basic computer proficiency and ability to use property management systems (training provided).
- Ability to stand for extended periods and lift moderate weights (up to 25 lbs).
- Flexibility to work various shifts, including weekends and holidays.
- No prior hospitality experience required; we value attitude and work ethic over history.