Job Description
Join Miami's premier luxury hotel where your career meets paradise! We're seeking energetic Hotel Front Desk Agents to deliver exceptional guest experiences with weekly pay. Enjoy competitive compensation, comprehensive benefits, and career growth in the heart of South Beach. Work in a dynamic environment where your smile makes every guest's day unforgettable. Apply now to become part of our award-winning hospitality team!
Responsibilities
- Manage guest check-in/check-out procedures with precision and warmth
- Handle reservations, billing inquiries, and special requests
- Resolve guest complaints with professionalism and empathy
- Collaborate with housekeeping, concierge, and maintenance teams
- Maintain accurate guest records and billing information
- Upsell hotel services and amenities to enhance guest experience
- Operate property management systems efficiently
Qualifications
- 1+ years hotel front desk or customer service experience
- Exceptional communication and problem-solving skills
- Proficiency with Opera or similar PMS software
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of Miami tourism and attractions
- High school diploma or equivalent required
- Spanish fluency highly preferred
- Valid Florida driver's license a plus