Job Description
Are you a people person looking to start a rewarding career in the vibrant heart of Los Angeles? The Luxe Los Angeles Hotel is seeking enthusiastic Hotel Front Desk Associates to join our world-class hospitality team. Whether you are just starting out or looking to switch careers, we provide comprehensive training and a supportive environment to help you thrive.
Why Join Our Team?
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- No Experience Necessary: We value attitude and work ethic over experience. If you have a great personality, we will teach you the rest.
- Employee Perks: Enjoy free meals, exclusive hotel discounts, and comprehensive health benefits.
Be part of the excitement in California’s entertainment capital. Apply today to kickstart your hospitality journey!
Responsibilities
- Greet guests warmly upon arrival and ensure a seamless check-in and check-out process using our PMS systems.
- Answer incoming phone calls and manage correspondence with professionalism and courtesy.
- Resolve guest inquiries, complaints, and requests efficiently to ensure 5-star satisfaction.
- Process payments accurately and handle cash transactions responsibly.
- Maintain the cleanliness, organization, and professional appearance of the front desk lobby area.
- Assist with concierge services and provide accurate local area recommendations to visitors.
- Collaborate with housekeeping and maintenance teams to address guest needs promptly.
Qualifications
- High school diploma or GED equivalent is preferred.
- Strong communication skills and a friendly, approachable demeanor.
- Basic computer literacy (typing and navigating web browsers).
- Ability to work flexible shifts, including weekends, holidays, and evenings.
- Must be reliable, punctual, and able to stand for extended periods.
- Fluency in English; bilingual candidates are a plus.