Job Description
Are you a people person looking for a rewarding career in hospitality? Join the Elite Hospitality Team in Oklahoma City! We are currently seeking a dedicated and enthusiastic Hotel Front Desk Associate to join our growing staff.
We pride ourselves on providing top-tier guest experiences, and our team members are the heart of our success. We offer a dynamic work environment where you can grow your skills and build lasting relationships with guests from around the world.
Why Choose Us?
- Daily Pay Option: Get paid the same day you work with our instant pay feature.
- Competitive Pay: Earn between $15.00 and $22.00 per hour depending on experience.
- Flexible Shifts: We accommodate various schedules, perfect for students or those seeking shift work.
- Free Meals & Parking: Included for all team members.
Take the next step in your hospitality career today. Apply now to become part of our family!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage check-in and check-out procedures efficiently using hotel management software.
- Answer incoming phone calls, respond to emails, and manage the front desk console.
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Process payments and handle cash transactions accurately.
- Assist with housekeeping coordination and maintaining the lobby area.
- Adhere to all safety and security protocols at all times.
Qualifications
- Previous experience in customer service or hospitality is preferred.
- Excellent communication and interpersonal skills.
- Proficiency with computers and POS systems.
- Ability to work flexible shifts, including weekends and holidays.
- Strong problem-solving abilities and a professional demeanor.
- High school diploma or equivalent required.