Job Description
Are you a people person looking to launch your career in the hospitality industry? The Georgian Hotel in Atlanta is seeking a dedicated Hotel Front Desk Associate to join our premium team. No prior experience is required—we provide comprehensive training to help you succeed.
As the face of our hotel, you will create memorable guest experiences from the moment they arrive. We offer a supportive environment, competitive benefits, and a clear path for career advancement.
Responsibilities
- Greet and welcome guests warmly, checking them in and out efficiently.
- Manage phone inquiries and direct calls to the appropriate departments.
- Process payments and handle cash transactions accurately.
- Resolve guest complaints and issues with a positive and solution-oriented attitude.
- Assist with room service requests and coordinate with housekeeping.
- Maintain a clean and organized front desk area and lobby.
Qualifications
- High school diploma or equivalent (GED) required.
- No prior hotel experience necessary; we train all new hires.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proficiency with basic computer applications and POS systems.
- A friendly demeanor and a strong desire to provide exceptional service.