Job Description
Are you looking to launch a career in the dynamic hospitality industry?
Grand Traverse Hotel Group is currently seeking enthusiastic individuals to join our team in Detroit, Michigan. We are proud to offer No Experience Required positions where we invest in your growth and provide comprehensive training. If you have a friendly attitude and a strong work ethic, we want to meet you!
Work in a premium environment with competitive benefits, flexible scheduling, and a supportive team culture.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Assist guests with check-in and check-out procedures efficiently.
- Maintain a clean and organized front desk area and lobby space.
- Answer phone calls and emails promptly, addressing guest inquiries and requests.
- Process payments and manage reservations accurately.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED is preferred but not mandatory.
- Excellent verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Reliable, punctual, and eager to learn new skills.
- Proficiency with computers and basic software is a plus.