Job Description
We are seeking enthusiastic individuals to join our dynamic front desk team at the Grand Detroit Hotel. If you are looking for a rewarding hospitality career with daily pay and no experience required, this is your chance to shine in the heart of the Motor City. We offer a vibrant work environment, comprehensive training, and the opportunity to provide exceptional guest experiences every day.
Responsibilities
- Greet and welcome guests warmly upon arrival to ensure a positive first impression.
- Check guests in and out efficiently using our hotel management systems.
- Handle inquiries regarding hotel amenities, local attractions, and restaurant reservations.
- Resolve guest complaints and issues promptly to ensure high levels of guest satisfaction.
- Assist with baggage handling and valet services as required.
- Maintain a clean, organized, and professional front desk area.
- Answer incoming phone calls and route them appropriately to ensure no call is missed.
Qualifications
- No prior hospitality experience is necessary; we provide on-the-job training.
- High school diploma or equivalent is required.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer literacy and typing proficiency.
- A friendly, positive, and professional demeanor is essential.
- Ability to stand for extended periods and walk throughout the property.