Job Description
Are you looking to kickstart your career in the vibrant hospitality industry? San Diego Harbor View Inn is currently seeking enthusiastic individuals to join our dynamic team as a Hotel Front Desk Associate. We are proud to offer no experience required positions, providing comprehensive training to help you grow into a successful hotel professional. Join us in the heart of San Diego's beautiful harbor district, where you will meet travelers from around the world and create memorable experiences daily.
Responsibilities
- Check guests in and out efficiently using hotel management software.
- Answer incoming calls and manage reservations with a friendly demeanor.
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Maintain a clean, organized, and welcoming reception area at all times.
- Assist with check-out procedures and billing inquiries.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Upsell hotel amenities and services to enhance the guest stay.
Qualifications
- Must be at least 18 years of age.
- Excellent communication and interpersonal skills.
- Reliable, punctual, and able to work flexible shifts including weekends and holidays.
- Basic computer proficiency is a plus but not required.
- A positive attitude and a genuine passion for helping others succeed.
- Ability to stand for long periods and lift moderate amounts of weight.