Job Description
Are you looking for an exciting career in hospitality but lack prior experience? We are currently seeking enthusiastic and friendly individuals to join our team as Hotel Front Desk Associates in the heart of Wichita, Kansas. This is a fantastic opportunity for entry-level candidates looking to start a rewarding career in the tourism industry.
At Wichita Hospitality Group, we believe that great service starts with great people. We offer comprehensive on-the-job training to help you grow professionally. If you are a self-starter with a positive attitude and a desire to learn, we want to hear from you!
Why Join Us?
- No Experience Necessary: We provide all training.
- Flexible Schedules: Choose shifts that fit your lifestyle.
- Great Pay: Competitive hourly wage plus potential tips.
- Employee Discounts: Stay at our hotels for free!
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all guests upon arrival, ensuring a positive first impression.
- Check-In/Check-Out: Efficiently process guest registrations, payments, and key distribution using our Property Management System (PMS).
- Communication: Answer incoming phone calls promptly, answer guest inquiries, and relay messages accurately.
- Customer Service: Address guest needs and resolve any minor issues or complaints with a calm and helpful demeanor.
- Administrative Tasks: Maintain the front desk area, manage lobby cleanliness, and organize guest paperwork.
Qualifications
- Education: High school diploma or GED equivalent required.
- Age: Must be at least 18 years old.
- Availability: Must be available to work flexible hours, including weekends, nights, and holidays.
- Skills: Basic computer proficiency and typing skills are preferred but not required.
- Attitude: A friendly, outgoing personality and a strong desire to learn are essential.