Job Description
The Opportunity: We are seeking a dynamic and experienced Hotel General Manager to lead our prestigious property in Raleigh, NC. If you are a results-oriented leader passionate about hospitality excellence, we want to hear from you. This is a fantastic opportunity to shape the guest experience in one of the Triangle's top destinations.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and leadership development.
- A vibrant, supportive work environment in the heart of Raleigh.
Responsibilities
- Operational Leadership: Oversee all daily hotel operations to ensure a seamless guest experience and high standards of service quality.
- Financial Management: Manage the P&L, budgeting, forecasting, and cost control strategies to drive profitability.
- Team Management: Recruit, train, motivate, and supervise a diverse staff of housekeeping, front desk, and culinary professionals.
- Guest Relations: Build strong relationships with guests and clients, handling high-level inquiries and resolving complex issues with grace.
- Marketing & Sales: Collaborate with the sales team to drive occupancy rates and execute local marketing initiatives.
- Compliance: Ensure adherence to all local, state, and federal health, safety, and labor regulations.
Qualifications
- Experience: Minimum of 5 years in hospitality management, preferably in a full-service hotel environment.
- Education: Bachelor's degree in Hospitality Management or related field is preferred.
- Leadership: Proven track record of leading high-performing teams and driving operational efficiency.
- Communication: Exceptional verbal and written communication skills with a focus on guest satisfaction.
- Software Proficiency: Strong working knowledge of Property Management Systems (PMS) and MS Office Suite.
- Availability: Ability to work flexible hours, including evenings, weekends, and holidays.