Job Description
Are you a visionary leader in the hospitality industry? The El Paso Grand Hotel is seeking a dynamic Hotel General Manager to oversee our operations immediately. We pride ourselves on delivering exceptional guest experiences and maintaining a reputation for excellence in the heart of El Paso.
As the Hotel Manager, you will be the face of our establishment, ensuring that every aspect of our hotel runs smoothly and efficiently. We offer a competitive salary, comprehensive benefits, and a supportive team environment.
Responsibilities
- Oversee daily hotel operations, including front desk, housekeeping, and maintenance.
- Ensure 100% guest satisfaction by promptly addressing inquiries and resolving complaints.
- Manage the hotel budget, P&L, and financial reporting.
- Hire, train, and supervise a diverse team of hospitality professionals.
- Develop and implement marketing strategies to drive occupancy and revenue.
- Enforce all health, safety, and security protocols.
Qualifications
- Minimum of 3-5 years of experience in hotel management or a supervisory role.
- Strong leadership and interpersonal communication skills.
- Proficiency in hotel management software (e.g., Opera, Micros).
- Valid driver's license and a professional appearance.
- Ability to work flexible hours, including nights, weekends, and holidays.
- High school diploma or GED required; Bachelor's degree in Hospitality preferred.