Job Description
Join our award-winning luxury hotel in the heart of Jacksonville! We're seeking passionate hospitality professionals to fill immediate full-time roles. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in a dynamic environment. Perfect for experienced candidates ready to make an impact.
Responsibilities
- Deliver exceptional guest experiences through personalized service
- Manage check-in/check-out processes efficiently
- Resolve guest inquiries and concerns promptly
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain accurate reservation records
- Adhere to safety and hygiene protocols
Qualifications
- Minimum 1 year hotel/hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency (PMS systems preferred)
- Valid Florida driver's license (if applicable)
- Professional appearance and demeanor
- Ability to lift 25 lbs occasionally
- High school diploma or equivalent