Job Description
Are you a seasoned hospitality leader looking to make a significant impact? We are seeking a visionary Hotel General Manager to oversee operations at our premier Minneapolis establishment. If you thrive in a fast-paced luxury environment and have a passion for exceeding guest expectations, we want to hear from you.
As the General Manager, you will be the face of the brand, responsible for the day-to-day operations, financial performance, and team culture. You will lead a diverse staff of 50+ employees and ensure every guest leaves with a lasting memory of their stay.
Our ideal candidate is a strategic thinker with a hands-on approach, capable of balancing high-level management with front-of-house involvement.
Responsibilities
- Oversee all daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and execute strategic business plans to drive revenue and increase occupancy rates.
- Manage the annual budget, financial reporting, and P&L statements to ensure profitability.
- Recruit, train, and mentor staff to foster a high-performance, positive work environment.
- Ensure compliance with all local, state, and federal laws, as well as corporate policies.
- Handle high-level guest relations and resolve complex issues to maintain our 5-star reputation.
- Collaborate with marketing teams to promote hotel amenities and special events.
Qualifications
- Minimum of 5 years of progressive experience in hospitality management, preferably in a luxury hotel.
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- Strong leadership and interpersonal communication skills with a proven track record of team building.
- Excellent financial acumen and budget management experience.
- Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.
- Ability to work flexible hours, including nights, weekends, and holidays.
- CPR/First Aid certification is a plus.