Job Description
Start your hospitality career with Grand Hospitality Group! We're seeking friendly, energetic individuals to join our Philadelphia hotel team. No prior experience is required – we provide comprehensive training to help you thrive. Enjoy flexible shift work while delivering exceptional guest experiences in a dynamic environment.
Responsibilities
- Deliver exceptional customer service to hotel guests
- Manage front desk operations including check-ins/check-outs
- Handle guest inquiries and resolve service issues
- Maintain cleanliness of public areas and guest rooms
- Process payments and manage cash transactions
- Coordinate with housekeeping and maintenance teams
- Assist with event setup and guest amenities
Qualifications
- No experience required – training provided
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic math and computer literacy
- Customer service mindset with positive attitude
- Ability to stand/walk for extended periods
- Reliable transportation to work site