Job Description
Join our award-winning Nashville hotel team and launch your hospitality career! No experience needed – we provide comprehensive training for motivated individuals passionate about creating memorable guest experiences. As a Guest Services Associate, you'll be the first point of contact for our visitors, embodying Southern hospitality in Music City's vibrant tourism scene.
We offer competitive pay, flexible scheduling, and advancement opportunities within our growing portfolio of premium properties. Perfect for students, career-changers, or those seeking supplemental income. Apply today to start your journey in one of America's top travel destinations!
Responsibilities
- Provide exceptional front desk services including check-ins/check-outs and guest inquiries
- Manage reservation systems and room status updates with precision
- Handle billing transactions and payment processing accurately
- Coordinate with housekeeping and maintenance departments for guest requests
- Assist with luggage handling and valet services as needed
- Maintain a clean, organized lobby area at all times
- Participate in daily briefings and training sessions
Qualifications
- No prior hotel experience required – we train all new hires
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Basic computer proficiency and comfort with reservation software
- Ability to stand/walk for extended periods
- Flexible availability including weekends and holidays
- Positive attitude and problem-solving aptitude
- Must pass background check and drug screening