Job Description
Join Grand Hospitality Group's award-winning team in Charlotte, NC! We're seeking enthusiastic Guest Services Associates to deliver exceptional guest experiences at our downtown boutique hotel. No prior experience required – we provide comprehensive training! Enjoy the flexibility of daily pay through our partner service, competitive benefits, and career advancement opportunities.
Why Join Us?
- Daily pay option available (get paid within 24 hours)
- Free on-site parking and meal discounts
- Health benefits after 60 days
- 401(k) with company match
- Employee recognition program
Responsibilities
- Greet and register guests with warm professionalism
- Manage check-in/check-out procedures efficientlyHandle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold cleanliness standards in public areas
- Participate in daily team briefings
Qualifications
- No experience required - full training provided!
- High school diploma or equivalent
- Strong communication and customer service skills
- Ability to stand for extended periods
- Basic computer literacy
- Flexible schedule availability (weekends/holidays)
- Positive attitude and team player mindset