Job Description
Are you looking for an exciting career in the hospitality industry? The Grand Memphis Hospitality Group is currently hiring enthusiastic and reliable individuals for entry-level hotel positions. We value hard work, a positive attitude, and a commitment to guest satisfaction. No prior experience is necessary—we offer comprehensive on-the-job training to help you succeed.
Join our team and enjoy a dynamic work environment with opportunities for growth. We are looking for people who want to build a long-term career while providing top-tier service to our guests.
Responsibilities
- Greet and welcome guests warmly upon arrival and departure.
- Assist with guest check-in, check-out, and room assignments efficiently.
- Answer incoming phone calls and respond to guest inquiries promptly.
- Maintain a clean, organized, and welcoming lobby area.
- Handle cash transactions and process payments accurately.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Support special events and VIP guests as required.
Qualifications
- Must be at least 18 years of age.
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation and a friendly demeanor.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Basic computer proficiency is a plus but not mandatory.
- Reliable transportation is required for commuting.