Job Description
Are you seeking a stable career in the hospitality industry? Wichita Hospitality Group is currently hiring dedicated professionals for various roles in our premier Wichita hotels. We pride ourselves on exceptional service and are looking for team members who share our passion for guest satisfaction.
Join our award-winning team and enjoy the benefits of weekly pay, comprehensive training, and a supportive work environment. Whether you are an experienced hotelier or just starting your journey, we have the perfect opportunity for you.
Responsibilities
- Greet and check in guests in a professional and welcoming manner.
- Manage phone calls and emails regarding reservations and inquiries.
- Assist with room service and housekeeping coordination to ensure a pristine environment.
- Resolve guest complaints and issues efficiently while maintaining high service standards.
- Maintain accurate records of guest information and transactions.
- Collaborate with the front desk and housekeeping teams to ensure seamless hotel operations.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in customer service or hospitality is preferred but not required.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- Proficiency in basic computer applications and property management systems.