Job Description
Join Fort Worth's premier luxury hotel and become part of an award-winning hospitality team! We're seeking energetic part-time professionals to deliver exceptional guest experiences in the heart of Texas. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a dynamic environment. Perfect for students, career changers, or hospitality enthusiasts seeking meaningful work-life balance.
Responsibilities
- Deliver personalized guest services at front desk, concierge, and dining areas
- Maintain immaculate room standards and public spaces
- Process reservations and manage check-in/check-out procedures
- Resolve guest inquiries with prompt, solution-oriented communication
- Collaborate with cross-departmental teams for seamless operations
- Uphold brand standards and safety protocols consistently
- Contribute to positive team culture through proactive support
Qualifications
- Minimum 6 months hospitality or customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency and reservation system knowledge
- Valid Texas Food Handler certification (or willingness to obtain)
- Physical stamina for standing/walking 8-hour shifts
- Positive attitude and commitment to guest satisfaction
- High school diploma or equivalent required