Job Description
Welcome to The Grand Plaza Hotel, the premier destination for travelers in the heart of Kansas City. We are currently seeking enthusiastic, dedicated individuals to join our dynamic team as Hotel Staff. Whether you are looking for your first job or a new career opportunity, we provide comprehensive on-the-job training and a supportive environment to help you grow.
Our commitment to excellence means we are always looking for friendly faces to greet our guests and ensure their stay is unforgettable. If you have a positive attitude and a strong work ethic, we want to hear from you.
Responsibilities
- Greet and welcome guests upon arrival with a warm, professional demeanor.
- Assist with guest check-in and check-out procedures, including managing reservations.
- Maintain a clean and organized front desk and lobby area.
- Answer phone calls and respond to guest inquiries promptly and accurately.
- Support housekeeping and maintenance teams as needed to ensure facility readiness.
- Handle cash transactions and operate POS systems with accuracy.
- Ensure compliance with all safety and security protocols.
Qualifications
- No prior experience required; full training provided.
- Must be at least 18 years of age.
- Strong communication and interpersonal skills.
- Ability to stand for extended periods and lift light objects.
- Flexibility to work various shifts, including weekends and holidays.
- Must pass a background check and drug screening.
- Basic computer literacy is a plus but not mandatory.