Job Description
Join our dynamic hospitality team as a Front Desk Agent in Kansas City, MO! We offer weekly pay, flexible shift work, and a supportive environment where your customer service skills shine. Be the first point of contact for our guests, ensuring exceptional experiences while enjoying competitive compensation and growth opportunities. Apply today and start your rewarding career in the heart of Kansas City!
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests, complaints, and emergency situations professionally
- Process payments accurately and maintain secure cash handling procedures
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize property management systems (PMS) for daily tasks
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years customer service or front desk experience
- Strong communication and conflict resolution skills
- Proficiency with PMS systems (e.g., Opera, Delphi)
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling accuracy
- Positive attitude and problem-solving mindset