Job Description
Join our award-winning luxury hotel in the heart of Atlanta! We're seeking a dynamic Hotel Manager to lead our operations and deliver exceptional guest experiences. This full-time role requires flexibility with shift work, including nights, weekends, and holidays. You'll oversee daily operations, manage a diverse team, and drive revenue growth in one of America's most vibrant cities. We offer competitive compensation, comprehensive benefits, and career advancement opportunities.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, and concierge services
- Manage staff scheduling, training, and performance evaluations
- Ensure exceptional guest satisfaction through personalized service
- Monitor financial performance and implement cost-control measures
- Coordinate with vendors and maintain operational standards
- Handle guest complaints and resolve issues promptly
- Develop and execute marketing strategies to boost occupancy
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years of hotel management experience
- Proven leadership and team management skills
- Strong knowledge of PMS systems and revenue management
- Ability to work flexible shifts including nights/weekends
- Excellent communication and problem-solving abilities
- Georgia Food Service Manager certification preferred