Job Description
Welcome to Grand Plaza Hotel & Resort, a premier destination for travelers seeking luxury and comfort. We are currently seeking a dedicated and experienced Hotel Manager to lead our exceptional team and ensure the highest standards of guest satisfaction.
As the Hotel Manager, you will be the heartbeat of our property. We are looking for a strategic leader who excels in operations, staff management, and creating unforgettable guest experiences. If you are ready to take your career to the next level in the heart of Florida's tourism hub, apply today.
Responsibilities
- Oversee all daily hotel operations, including front desk, housekeeping, and maintenance.
- Manage and train staff to ensure a professional and welcoming environment for guests.
- Monitor and maintain the hotel's financial performance, including budgeting and cost control.
- Ensure compliance with health, safety, and security regulations.
- Handle guest inquiries and resolve conflicts efficiently to maintain a 5-star reputation.
- Coordinate with vendors and suppliers to ensure inventory levels and quality standards are met.
- Develop and implement marketing strategies to drive occupancy and revenue.
Qualifications
- Minimum of 3-5 years of experience in hotel management or a related supervisory role.
- Strong leadership and interpersonal communication skills.
- Proficiency in hotel management software and POS systems.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Valid Food Service Handler or Alcohol Awareness certification (if applicable).
- High school diploma or equivalent; Bachelor’s degree in Hospitality Management is preferred.