Job Description
Are you a passionate leader in the hospitality industry? The Grand Chicago Hotel & Spa is seeking an experienced Hotel Manager to oversee our operations in the heart of downtown Chicago.
We pride ourselves on delivering world-class service and creating memorable experiences for our guests. As our new Hotel Manager, you will be the face of our establishment, ensuring that every detail is perfect and every guest leaves with a smile.
Join a team where your expertise is valued, and your career can thrive in one of the most vibrant cities in the world.
Responsibilities
- Oversee all daily hotel operations and ensure smooth workflow.
- Manage and train a diverse team of front-of-house and back-of-house staff.
- Monitor and control the P&L (Profit and Loss) to maximize revenue.
- Handle guest inquiries and resolve complaints to ensure 5-star satisfaction.
- Coordinate with vendors and suppliers for inventory management.
- Ensure compliance with all local, state, and federal regulations.
Qualifications
- Minimum of 5 years of experience in hotel management or a related field.
- Proven track record in budgeting and financial reporting.
- Excellent communication and interpersonal skills.
- Strong leadership and conflict resolution abilities.
- Flexibility to work weekends, holidays, and evening shifts.
- Relevant hospitality degree or certification is preferred.