Job Description
We are seeking a passionate and experienced Hotel Manager to lead our operations in the heart of Sacramento. Join a team dedicated to excellence in Hospitality. If you thrive in a fast-paced environment and love creating memorable guest experiences, this is your chance to shine.
At The Capital Inn & Suites, we pride ourselves on delivering top-tier service. As part of our immediate hire initiative, we are looking for individuals ready to make an impact immediately.
Responsibilities
- Oversee daily front desk operations and ensure seamless guest check-ins and check-outs.
- Manage and train housekeeping staff to maintain the highest standards of cleanliness.
- Handle guest inquiries and complaints with empathy and efficiency to ensure 100% satisfaction.
- Coordinate with vendors and suppliers to ensure inventory levels are optimal.
- Monitor financial performance and implement cost-saving measures without compromising quality.
- Enforce safety and security protocols across the property.
Qualifications
- High school diploma or equivalent; Associate’s or Bachelor’s degree in Hospitality Management preferred.
- Minimum of 3 years of experience in hotel operations or hospitality management.
- Strong leadership and interpersonal communication skills.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Valid driver's license and clean driving record.