Job Description
We are seeking a dynamic and experienced Hotel Manager to lead our operations in Fresno. As a premier hospitality provider, we pride ourselves on delivering exceptional guest experiences and maintaining a world-class standard of service.
Why Join Us?
- Immediate Hire: Start your new career journey with us today.
- Competitive Compensation: Salary package ranging from $55,000 to $75,000 plus performance bonuses.
- Modern Facilities: Work in a recently renovated, state-of-the-art property.
- Professional Growth: Clear pathways for career advancement within our corporate network.
If you are a results-oriented leader with a passion for hospitality, we want to hear from you.
Responsibilities
- Oversee daily operations of the front desk, housekeeping, and maintenance departments.
- Ensure 100% guest satisfaction through proactive service and effective problem resolution.
- Manage staff scheduling, training, and performance evaluations to foster a positive work environment.
- Monitor financial performance, including P&L management, budget adherence, and revenue generation.
- Enforce strict compliance with local health, safety, and fire regulations.
- Build and maintain strong relationships with local businesses and partners.
- Handle escalated guest complaints with empathy and efficiency.
Qualifications
- Minimum of 3 years of experience in hotel management or supervisory hospitality roles.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in Property Management Systems (PMS) such as Opera or StayNTouch.
- Ability to work flexible hours, including weekends, nights, and holidays.
- Valid Food Handler's and Alcohol Service certification (or willingness to obtain).
- Associate degree in Hospitality Management or equivalent experience is preferred.