Job Description
Join our award-winning luxury hotel in the heart of New Orleans! We're urgently seeking an experienced Hotel Manager to lead our dynamic team and deliver exceptional guest experiences. Enjoy competitive benefits, career growth opportunities, and work in one of America's most vibrant cities. Apply now to be part of our commitment to excellence in hospitality.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, and guest services
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue
- Manage staff scheduling, training, and performance evaluations
- Resolve complex guest inquiries and complaints with professionalism
- Monitor budget compliance and financial performance metrics
- Coordinate with vendors and suppliers to maintain quality standards
- Ensure compliance with safety and health regulations
Qualifications
- 5+ years of progressive hotel management experience
- Proven track record in luxury or boutique hotel operations
- Strong leadership and team development skills
- Exceptional problem-solving and conflict resolution abilities
- Proficiency in hotel management software (Opera, etc.)
- Valid Louisiana hospitality management certification
- Ability to work flexible hours including nights and weekends
- Bachelor's degree in Hospitality or related field preferred