Job Description
Join our award-winning luxury hotel in the heart of San Antonio! We're urgently seeking a dynamic Hotel Manager to lead our operations and deliver exceptional guest experiences. As a key leader in our hospitality team, you'll drive revenue growth, optimize team performance, and maintain our reputation for excellence in the vibrant Riverwalk district. This is a rare opportunity to shape the future of our iconic property while advancing your career in one of America's most visited destinations.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and F&B departments
- Develop and implement strategic initiatives to boost occupancy rates and revenue
- Lead, train, and mentor cross-functional teams of 50+ hospitality professionals
- Ensure compliance with brand standards, safety protocols, and local regulations
- Manage vendor relationships and negotiate contracts for services and supplies
- Analyze financial reports and implement cost-control measures
- Resolve escalated guest inquiries and maintain high satisfaction scores
Qualifications
- 5+ years progressive hotel management experience in luxury or full-service properties
- Proven track record of exceeding revenue targets and KPIs
- Bachelor's degree in Hospitality Management or related field required
- Strong knowledge of Opera PMS and revenue management systems
- Exceptional leadership skills with ability to inspire diverse teams
- Valid Texas Food Manager certification preferred
- Fluency in English; Spanish language skills highly advantageous
- Ability to work flexible schedules including nights, weekends, and holidays