Job Description
Are you looking to start a rewarding career in the hospitality industry? Heritage Hotels & Resorts is currently hiring friendly and motivated individuals for part-time positions in our Wichita, KS property. We value enthusiasm and a positive attitude, and we are proud to offer no prior experience required for this role.
Join a team where you can grow professionally while enjoying a dynamic work environment. We offer flexible scheduling options to help you balance work with your personal life, along with comprehensive training and employee perks.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a welcoming first impression.
- Manage front desk operations, including check-ins, check-outs, and handling guest inquiries.
- Maintain the cleanliness and organization of the lobby, reception area, and public spaces.
- Assist with housekeeping duties and room preparation to ensure high standards of quality.
- Process payments accurately and resolve customer complaints with patience and professionalism.
- Collaborate with the front office team to ensure seamless daily operations.
- Answer phone calls and respond to emails promptly and politely.
Qualifications
- No previous hospitality experience is necessary; we provide on-the-job training.
- Must be at least 18 years of age.
- Excellent communication skills and a friendly, outgoing demeanor.
- Ability to stand for extended periods and work various shifts, including weekends and holidays.
- Basic computer proficiency and a willingness to learn hotel management software.
- Reliable transportation and a strong work ethic.
- Ability to work well in a fast-paced team environment.