Job Description
Join the vibrant hospitality team at Sunset Plaza Hotel, where we welcome energetic teens to kickstart their careers! As a Hotel Receptionist, you'll be the first smile our guests see while gaining invaluable real-world experience in customer service, operations, and teamwork. Enjoy flexible scheduling around school hours, paid training, and a fun, supportive environment. Perfect for responsible teens aged 16+ looking to build professional skills and earn competitive wages in El Paso's thriving tourism industry.
Responsibilities
- Warmly greet and assist guests with check-in/check-out procedures
- Manage phone calls and reservations with professionalism
- Process payments and maintain accurate guest records
- Resolve guest inquiries and coordinate with housekeeping/management
- Uphold cleanliness and organization of the front desk area
- Learn and utilize hotel management systems
- Contribute to a positive team culture during peak hours
Qualifications
- Must be 16-18 years old (high school students welcome)
- Authorization to work in the United States required
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask and remain calm under pressure
- Reliable transportation and punctuality
- Customer service mindset and problem-solving ability
- Flexible availability including weekends/holidays