Job Description
Join the heartbeat of Las Vegas hospitality! The Grand Oasis Hotel is seeking dynamic Hotel Shift Supervisors to deliver exceptional guest experiences during high-energy shifts. As a key leader on our operations team, you'll ensure seamless hotel operations while creating memorable stays for our global visitors. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in the city that never sleeps.
Responsibilities
- Oversee daily hotel operations during assigned shifts (day/evening/night)
- Supervise 15-20 staff members across front desk, housekeeping, and guest services
- Handle guest inquiries, complaints, and VIP requests with professionalism
- Monitor inventory levels and ensure departmental compliance with brand standards
- Coordinate maintenance requests and safety protocols
- Prepare shift reports and communicate operational issues to management
- Train and mentor new team members on service excellence
Qualifications
- 2+ years hospitality leadership experience required
- Flexible availability including nights, weekends, and holidays
- Strong problem-solving and conflict resolution skills
- Proficiency in hotel management systems (Opera, etc.)
- Ability to multitask in high-pressure environments
- Valid Nevada gaming work card (if applicable)
- Fluency in English; Spanish a plus