Job Description
Are you a dedicated hospitality professional seeking a rewarding career with daily pay options and flexible shift work? Join the team at the Grand Chicago Hotel & Suites, where we prioritize our employees' financial well-being and work-life balance.
We are currently looking for a dynamic Shift Supervisor to oversee our daily operations, ensuring our guests receive an unforgettable experience. As a member of our elite staff, you will benefit from immediate pay access, competitive rates, and a supportive management team.
Responsibilities
- Oversee daily front-desk operations and guest check-ins with a focus on efficiency and warmth.
- Manage housekeeping schedules, ensuring rooms are cleaned to our five-star standards.
- Handle guest complaints and special requests with empathy and problem-solving skills.
- Train and mentor new staff members on hotel policies and service excellence.
- Monitor inventory levels for supplies and manage petty cash transactions.
- Ensure compliance with all local, state, and federal health and safety regulations.
Qualifications
- High School Diploma or GED is required.
- Minimum of 2 years of experience in hotel management, front desk, or a related role.
- Proficiency in hotel management software (e.g., Opera, Property Systems).
- Strong leadership and conflict resolution abilities.
- Flexibility to work varying shifts, including nights, weekends, and holidays.
- Valid driver's license and clean driving record.