Job Description
We are seeking a dynamic and detail-oriented Hotel Shift Supervisor to lead our exceptional team. This is a Immediate Hire opportunity for a dedicated professional looking to thrive in the vibrant hospitality industry of Miami, FL and the broader Georgia region.
As a Shift Supervisor, you will be the face of excellence, ensuring our guests receive world-class service while managing daily operations with precision. If you are ready to advance your career in a premium environment with competitive benefits and flexible shift work, we want to hear from you.
Responsibilities
- Oversee daily hotel operations during assigned shifts to ensure seamless guest experiences.
- Supervise front desk, housekeeping, and maintenance staff, providing guidance and performance feedback.
- Resolve guest inquiries and complaints promptly, maintaining a positive and professional atmosphere.
- Manage inventory levels, including amenities and supplies, ensuring cost-effective operations.
- Enforce strict compliance with health, safety, and security protocols.
- Train new hires on operational procedures and company culture.
- Perform nightly audits and prepare daily reports for management.
Qualifications
- Minimum of 2 years of experience in hospitality operations or a related field.
- Proven leadership experience in a fast-paced hotel or resort environment.
- Flexibility to work varying shifts, including nights, weekends, and holidays.
- Strong verbal communication and interpersonal skills.
- High school diploma or GED required; hospitality degree preferred.
- Ability to remain calm and composed under pressure.
- Proficiency in hotel management software is a plus.