Job Description
Join our award-winning Virginia Beach hotel team immediately! We're seeking energetic shift supervisors to deliver exceptional guest experiences in a fast-paced coastal environment. Enjoy competitive pay, flexible scheduling, and career growth opportunities. Full benefits package included!
Responsibilities
- Manage daily hotel operations during assigned shifts (front desk, housekeeping, maintenance)
- Train and supervise 10+ staff members on guest service standards
- Handle guest complaints and resolve issues with professionalism
- Coordinate check-in/check-out processes using hotel management systems
- Ensure compliance with safety protocols and brand standards
- Collaborate with departments to maintain seamless service flow
Qualifications
- 2+ years hotel/hospitality management experience required
- Strong leadership and conflict resolution skills
- Flexible availability for nights, weekends, and holidays
- Proficient in Opera or similar hotel software
- Ability to multitask in high-pressure situations
- Valid Virginia hospitality certification preferred
- Basic knowledge of Virginia Beach tourism attractions