Job Description
Join our dynamic Norfolk hotel team and experience the freedom of daily pay! Grand Hospitality Group is seeking energetic Hotel Shift Workers to deliver exceptional guest experiences while enjoying flexible scheduling and immediate compensation. Whether you're a night owl or an early bird, our 24/7 operations offer shifts that fit your lifestyle. Build your hospitality career in a supportive environment where your hard work pays off daily.
Responsibilities
- Provide outstanding customer service to hotel guests during assigned shifts
- Perform room cleaning, sanitization, and maintenance tasks to brand standards
- Assist with front desk operations including check-ins, check-outs, and guest inquiries
- Operate hotel systems efficiently while maintaining security protocols
- Collaborate with team members to ensure seamless shift transitions
- Respond promptly to guest requests and resolve issues with professionalism
- Adhere to all safety, health, and company compliance regulations
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Attention to detail and ability to multitask in fast-paced environments
- Physical stamina to stand for extended periods and lift up to 30 lbs
- Must pass background check and possess reliable transportation
- Positive attitude and commitment to exceptional guest service